Q1: What is Home Health Care?
A1: Home Health Care is an essential, integral part of health care today. Home Health Care is a broad range of professional health care and support services provided in people's homes. Health Calls provides a wide spectrum of services that are provided by a variety of health care professionals in your home. Our home health staff provides and coordinates the care and/or therapy your doctor orders. In support of your doctor’s orders, our staff develops a written plan for your care which includes the services you will receive to improve and maintain your physical, mental, and social well being. Typically home care is needed when a person needs support so that he or she can comfortably remain at home.

Q2: Does insurance cover Home Health Care?
A2: Private insurance can cover Home Health Care in medically necessary cases if certain criteria are met . Our Case Managers can work with you and your family to assess your particular situation and determine what private insurance coverage is available as well as if you are Medicare or Medicaid eligible.

Q3: Are there state and local agencies that help fund Home Health Care?
A3: Absolutely, there are many state and local government programs available depending upon your situation. Health Calls can assist in determining your eligibility for these programs. We will also put you in contact with the right people within these programs.

Q4: Is there a minimum number of hours required by your agency?
A4: Not at all. We can provide Skilled Nursing, Therapists, and CNAs from as little as one hour a visit to around the clock 24/7/365 as needed by our patients.

Q5: If I need therapy and nursing services, what is required to have my insurance pay for it?

A5: Most insurance companies follow rules established by Medicare. To have insurance cover home health care:

1. Your doctor must decide that you need medical care in your home, and make a plan for your care at home; and

2. You must need at least one of the following: intermittent (and not full time) skilled nursing care, or physical therapy or speech language pathology services; and

3. You must be homebound. This means that you are normally unable to leave home. Being homebound means that leaving home is a major effort. When you leave home, it must be infrequent, for a short time, or to get medical care; and

4. The home health agency caring for you must be approved by the Medicare program.